Return
✉️ How the return works
Please contact us in advance by email to:
info@hybrid-club.de
We will inform you of all the necessary steps for the return.
The return will be made to the following address:
Stahlmann and Sachs GmbH
c/o BOLD24 UG
Brendelweg 168
27755 Delmenhorst
Germany
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💸 Who bears the return costs?
• In case of cancellation: You as the customer bear the return costs.
• In case of damaged or faulty goods: We will cover the costs.
In these cases, please send photos and a short description by email in advance.
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🔁 Refund
• After receiving and inspecting the goods, we will refund you the full purchase price,
provided the items are in perfect, unworn condition:
• not washed
• Labels not removed
• no signs of wear
• The refund will be made within 14 days of receipt of the return to the original means of payment.
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🚫 Non-returnable
• Personalized products are non-returnable.
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Still questions?
Feel free to write to us: info@hybrid-club.de