Return

✉️ How the return works

Please contact us in advance by email to:
info@hybrid-club.de

We will inform you of all the necessary steps for the return.
The return will be made to the following address:

Stahlmann and Sachs GmbH
c/o BOLD24 UG
Brendelweg 168
27755 Delmenhorst
Germany


💸 Who bears the return costs?
• In case of cancellation: You as the customer bear the return costs.
• In case of damaged or faulty goods: We will cover the costs.

In these cases, please send photos and a short description by email in advance.


🔁 Refund
• After receiving and inspecting the goods, we will refund you the full purchase price,
provided the items are in perfect, unworn condition:
• not washed
• Labels not removed
• no signs of wear
• The refund will be made within 14 days of receipt of the return to the original means of payment.


🚫 Non-returnable
• Personalized products are non-returnable.


Still questions?

Feel free to write to us: info@hybrid-club.de